Privacy Policy

PRIVACY POLICY

At Gulf Drop, accessible from https://gulfdrop.store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Gulf Drop and how we use it.

1. INFORMATION WE COLLECT
When you place an order or attempt to place an order through our store, we collect certain information from you, including:
- Name
- Shipping Address & Billing Address
- Phone Number (mandatory for order confirmation and delivery)
- Email Address
- Device Information (IP address, browser type, and time zone via cookies)

2. HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
- Process, fulfill, and ship your orders.
- Place a mandatory Order Confirmation Call or WhatsApp message to verify your delivery details before dispatching.
- Communicate with you regarding your order status.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services.

3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. 
- We use Shopify to power our online store.
- We share your delivery details (Name, Address, Phone Number) with our trusted fulfillment and logistics partner, Zambeel, and their designated regional courier networks to complete last-mile delivery and collect Cash on Delivery (COD) payments.

4. YOUR RIGHTS
If you are a resident of the GCC or other serviced regions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@gulfdrop.store.